Frequently Asked Questions

Our operating hours are from Monday to Friday, 9am – 6pm, excluding public holidays.

Should you have any inquiry or require any further assistance, you are welcome to call us at +65 6225 2028 or drop us an email at enquiry@jje.sg. Alternatively, you may send us your inquiry via our enquiry form below.

Our office is located at 10 Anson Road #10-11 International Plaza Singapore 079903. Kindly visit our Contact Us page for mode of transport to our office.

You will receive an order confirmation email with invoice right after you have successfully placed an order. A scanned copy of receipt will be sent to you upon request. If you require an original hard copy receipt, kindly state in the remarks section when you place your order, and we will issue the original hard copy receipt to you when you come and collect your ordered items at our office. If you have requested for delivery, your original hard copy receipt will be sent together with your order.

Kindly state in the remarks section when you place your order and drop us an email at enquiry@jje.sg should you require e-invoicing.

• Proposed company name
• Registered address
• Nature of business (maximum 2)
• Paid up capital
• Director and Shareholder
• Identity Card (IC) copy (for local) and passport copy (for foreigner) of directors and shareholder
• Residential address (proof of address is required, e.g. Phone bill, utility bill. etc)

Company incorporation can be done within a few hours for non-complicated cases and is subject to Accounting Corporate Regulatory Authority (ACRA) approval.

For foreigners who want to set up a company in Singapore, you need to appoint a local director who must be either a Singapore Citizen or Singapore Permanent Residence (SPR).

A natural person who has attained the age of 18 years and is not disqualified from acting as a director as specified under the Companies Act Chapter 50 is eligible to act as a Director of a Singapore Company.

Singapore Company can be incorporated with a single director. However, please note that at least one of the directors must be a Singapore local resident (Singapore Citizen or Singapore Permanent Resident).

In Singapore, a company is taxed at a flat rate of 17% on its chargeable income. For all qualifying new companies, they are able to enjoy 75% of tax exemption on the first S$100,000 of chargeable income, and a further 50% of tax exemption on the next S$100,000 of chargeable income for the first three consecutive Year Assessments (YAs).

All newly incorporated companies must decide on the first financial year end (FYE). As per ACRA, the company may choose their first FYE fall within 18 months from the incorporation date. However, it is best that the company to keep their first 3 years of financial period within 12 months, so that the company can fully utilize the tax exemption benefits from Inland Revenue Authority of Singapore (IRAS).

It is a formal record of a company’s financial information, such as profit & loss, cash flow statement, balance sheet, etc. Also, director’s report & shareholding for the relevant accounting period.

A financial statement summarizes the revenues, costs and expenses of the company incurred during the financial period. It provides the information whether a company has made a profit or a loss for the financial period.

A balance sheet is a report of a company’s assets, liabilities, and shareholders’ s equity or retained earnings as of the financial year end.

A company MUST register for GST within 30 days IF the taxable turnover of the company for the past 12 months is more than S$1 million, or you are certain that your taxable turnover for the next 12 months will exceed S$1 million. However, company may choose to register for voluntarily GST after careful considerations.

A late submission penalty will be imposed after its due date. IRAS may issue an estimated Notice of Assessment (NOA) and impose a 5% penalty on the estimated/overdue taxes, IRAS may take legal actions to against you if you do not pay amount due after the 5% penalty.

You may make a request to IRAS to pay your tax by instalments, which is subject to IRAS approval. IRAS will review your business’ financial situation and advise accordingly.

No, you are not allowed to charge GST or claim GST if you are not a GST registered company.

All prices stated in our website are in Singapore Dollars and do not include delivery charges unless otherwise stated.

You can collect your items from our office at 10 Anson Road #10-11 International Plaza Singapore 079903. Alternatively, if you require delivery, please state this when you place your order and we will arrange delivery for you. Kindly note that delivery will be charged separately.

For Self-Collection:

A ready-to-collect notification email will be sent to you when your items are ready. You can then visit our office at 10 Anson Road #10-11 International Plaza Singapore 079903 for collection during our operating hours (Monday to Friday, 9am – 6pm, excluding Public Holidays).

For Delivery:

If you request for delivery service, your items will be sent to you right after completion. Delivery period is vary based on your selected delivery method.

Although we would like to provide you with a finished printed product that is 100% similar to what you see onscreen, some printed colours may not exactly match the colours on your specific monitor due to wide differences in monitor calibration and the different technologies used. For your information, printing is subjected to 10% – 20% allowance more or less in colour which must be accepted by customer. There is no guarantee that your finish printed product will approximate your printed sample. This is due in part to the widely varying results from different output devices.

For invoice / receipt book, one colour and two colours printing refers to the amount of colour that appear on your first white copy of invoice / receipt. Do noted that, receipt number is originally in red colour and it will not be counted as an extra colour. There are not extra charges for red colour of receipt number, however, other elements that appear in red colour in your artwork will be counted as one extra colour. Kindly refer to image below for more information:

2 ply invoice/receipt book is invoice/receipt book that contains first white original copy with only one carbon copy, whereas 3 ply invoice/receipt book is invoice/receipt book that contains first white original copy with two carbon copies.

Book Form invoice/receipt book is the one with side perforations. The last carbon copy of book form invoice/receipt book is non-tearable. Whereas, Pad Form invoice/receipt book enable all copies of invoice/receipt to be tearable from top.